How is it possible to observe the real digital lives of doctors? The challenge Our pharma client needed to fully understand physicians online browsing behaviours, to better engage with them during the pandemic. What we did Passive metering to collect the online browsing history of physicians going back 90 days, including search terms, websites visited, and information consumed. The outcome The research provided clear recommendations on how and when to reach physicians, as well as identifying the content they preferred to consume. Digital mapping Facebook Twitter Pinterest